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What is Joint Commission Accreditation?
(The following information can be found at www.jointcommission.org.)

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The Joint Commission Mission: 

To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

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The Joint Commission Vision Statement:  

All people always experience the safest, highest quality, best-value health care across all settings.

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The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in healthcare.  Founded in 1951, The Joint Commission is an independent, not-for-profit organization that accredits and certifies more than 20,500 health care organizations and programs in the United States.

Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.
 

The Joint Commission is governed by a 32-member Board of Commissioners that includes physicians, administrators, nurses, employers, a labor representative, quality experts, a consumer advocate and educators. The Joint Commission employs approximately 1,000 people in its surveyor force at its central office in Oakbrook Terrace, Illinois, and at an office in Washington, D.C.

 

The Joint Commission process-oriented standards focus on operational areas that critically impact the safety and quality of DMEPOS services including: equipment management, staff competency, and infection control.  During the onsite visits, Joint Commission surveyors determine standards compliance using an interactive “tracer” process that focuses on a customer experience. The interactive process involves owners, staff, and their clients/Patients. This unique approach provides value because it enables the management team to see the strengths and weaknesses of their processes in real time under typical business conditions.

 

Achieving accreditation shows an organization’s commitment to providing the highest level of customer service focused on safety and quality.  Preparing for accreditation provides an organization the opportunity for an in-depth review of the care delivery process to ensure that the business is efficient and customer-centered.  Compliance with nationally recognized standards and participation in the accreditation process provides a company with a foundation on which to run a smarter, customer-centered business.

 

As the only accreditor in the industry to represent the entire continuum of care, achieving the coveted “Gold Seal of Approval” can better position a company as a quality-oriented partner to referral sources, key stakeholders, and within communities.

 

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