Prioritizing Patient Safety

Patient Safety is one of our top priorities at Landmark. We have put extra measures, precautions, educational materials, and 24/7 support in place for all of our Patients who receive home medical and power mobility equipment. We are here to support our Patients and their Caregivers by equipping them with the tools and resources to be successful with their transition home. Outlined below are some of the extra steps our professional staff at Landmark take to ensure Patient safety-

1. Power Mobility Devices Are Able To Be Custom Fit To The Patient

We have a Power Mobility showroom with multiple devices that Patients can try out for themselves. Our certified ATP can help the Patient (along with their Physician) which power chair or scooter would fit best with their individual needs. After the Physician orders the right power mobility device for the Patient, our ATP will make sure the chair is fitted to the Patient and educates the Patient on how to use the chair. Our Power Mobility Patients will receive education on how to use and get around in their device so that they can feel confident when using it.

2. Safety Precautions for Home Medical Equipment

For other home medical equipment, such as oxygen, concentrators, and ventilators, our staff will give you the proper instructions for handling the equipment you're given. Some of the safety measures that are important for Patients to take are no smoking around oxygen, always use oxygen in a well ventilated area, keep a fire extinguisher close by, and never use flammable products while using oxygen. We make sure that when any home medical equipment is delivered to the Patient's home, that they have the proper instructions and guidelines to ensure safety.

3. Our Staff Briefs All Patients on How to Best Handle the Equipment

For our Power Mobility Patients, training is the main way we prioritize safety. When delivering a Power Mobility chair or scooter, we take the time to make sure they understand how to use the chair comfortably and safely. A few of the safety guidelines we remind our Patients are-

• Always be aware of where you are going and keep your eyes forward and not down so there is ample time to safely stop.

• Only one person should be in the chair. Patients should not ride with children or grandchildren in their lap because this can lead to the chair being unsteady or putting too much strain on the motors.

• Be sure to have a safety plan in place. We encourage all Patients to have a plan on how to get out of the room, home, and/or apartment in case of emergency.

• When outside, always watch for things that could cause problems such as large rocks, sidewalks with holes, and uneven walkways. Never go off a curb and always use appropriate cut outs.

• Always use designated crosswalks and be aware of oncoming traffic.

If you have any questions, remember we have 24/7 support for all of our Patients. Please visit https://www.landmarkhc.com/contact-us for all of our contact information to get in touch with us.